Need Answers To Only Charlotte Tickets Frequently Asked Questions?
If you have inquiries about Only Charlotte Tickets or how we sell, you can look at our Frequently Asked Questions. If you have other issues not shown on this page, just contact our customer service . Dial 434-204-2574 or fill out our support form.
When someone gets a ticket from a primary ticket office -- known as the primary ticket seller -- they have the choice to transfer that seat to a different ticket seeker. Sellers in the secondary marketplace may involve box office promoters, licensed ticket brokers, and firms, and individual people like you. Only Charlotte Tickets gets its tickets from a leading ticket marketplace, and then filters search results to only Charlotte and neighboring areas so you can quickly find the top seats in your area.
The price per demand model runs the secondary ticket market, and you might see that prices shift over time. It’s not surprising to find tickets go for under venue costs. You may also discover hard-to-find seats for shows that are sold out that could cost more money than the primary cost. The trick to the secondary marketplace is to come back often to find who’s coming to Charlotte.
Depending on the transaction, you could get your tickets in some different methods:
Email download: A code will be sent to your email before the start time, from which you may download your physical ticket. These e-tickets might need to be via My Ticket Tracker.
FedEx: The seller will ship the physical tickets through FedEx. Tickets are guaranteed to arrive before start time, and you’ll have a FedEx tracking code once they goes out.
Venue Will Call: Tickets will be left in the event’s will call or main area.
3rd party Pick-up: Tickets should be picked up at a 3rd party location (not more than 30 minutes away from the venue).
Paperless: The ticket seller will meet your party at the gate and accompany you to the box office.
Flash: The seller will send you a prepaid card that you can scan at the venue front gate. It will contain the complete sale information and generate a viable receipt.
You can choose an alternate shipping address -- even P.O. boxes -- for most purchases placed through Only Charlotte Tickets. However, on sales above $750, the ticket seller may refuse to mail to a different place other than the billing address. Additionally, sellers may want a signed authorization from the buyer if they need proof that the alternative delivery address is valid.
Instant tickets generally become available to download and print once you submit the order. Please account for processing time, which might take as much as one business day. You will get a confirmation email detailing how to use your instant tickets.
To make sure you have the best experience in Charlotte, all tickets come with a 100% Money Back Guarantee in the event that:
The seller doesn’t fulfill your order
You receive your purchased tickets after the event begins
Your purchased tickets are deemed unacceptable by the venue. (Demonstrable evidence must be provided by the venue in written letter format.)
The event was canceled and not rescheduled. (Shipping fees not included in your refund.)
Tickets from Only Charlotte Tickets are generally first-come, first-served. If your purchase was canceled mid-process, it means another buyer submitted their purchase before you. In that case, you will have to return to that event and attempt to select a new seat.
Most sellers are listing multiple groups of seats and are able to fulfill orders easier if they don’t add the seating numbers on most listings. Instead, you'll see the rows and sections to pick from. Know that your party will be situated side by side to your other tickets unless detailed in the ticket description.
Because this is a resale marketplace, the first buyer’s name will show up on the ticket rather than yours. However, you will still get into the event, as it's the bar code that's necessary to enter.
To prevent ticketing scams, almost all tickets are irrevocable items. As such, if your tickets are lost, ruined, or stolen, you can contact the seller to ask if it is possible to replace lost tickets. However, sales cannot be refunded.
If an event has been totally canceled, you are entitled to a full refund (shipping not reimbursed). If the event is delayed and set for another date, your tickets will transfer to the new day.